When Mike Luneau found his concrete driveway had been cracked just a few weeks in the past, the Simpsonville, South Carolina man mentioned there was little question the subcontractor employed by WOW Fiber Internet was behind it.
“I came home and my yard and the neighbor’s yard were torn up with their tunnels,” Luneau mentioned. “The following day in the daylight I noticed right in line with their tunneling under my driveway, was a new crack.”
Luneau mentioned he went to the corporate’s on-line automated system however “it was not very helpful.”
“If you’re lucky to get a hold of somebody they don’t know anything and are not very willing to help, ” Leneau said.
While the installation of WOW’s fiber cable system has been inconvenient for homeowners in Florida and across the country, the company has been willing to repair anything damaged by its crews at no charge to the homeowner.
This investigation was unique because Luneau’s home is in South Carolina, not Central Florida, yet he still turned to News 6.
“I started doing a web search, Luneau said. ” Of the prompts that came up, there was a link to your video on (Nov. 1) down in Altamonte Springs.”
News 6 was ready to get broken sprinkler traces changed in that case so Luneau mentioned he determined to contact News 6 Investigator Mike Holfeld.
Once News 6 suggested WOW’s company workplace in regards to the injury, a contractor was despatched to Luneau’s house, assessed the injury, and changed the driveway the next week.
“I think you did fantastic,” Leneau mentioned. (*6*)
WOW has buyer advocates obtainable at 321-233-2236 or you may electronic mail firstname.lastname@example.org.
If you’ve gotten a difficulty in Central Florida or wherever in the united statesA. electronic mail email@example.com or textual content the phrases make ends meet to 407-676-7428
News 6 will work to current the information and get outcomes.
Copyright 2024 by WKMG ClickOrlando – All rights reserved.