Morgan State University has announced plans to explore the potential of chatbot technology in improving academic outcomes for lower-income and first-generation students. As part of a pilot project, the university will investigate whether integrated chatbot communication can positively impact students’ grades and attendance records.
The initiative, dubbed TEACH ME (Technology Enhanced Academic Communication to Help in Math and English), will utilize artificial intelligence-powered text-based chatbots to provide personalized support and outreach to freshmen students enrolled in math or English courses. The chatbots will be tailored to address course-specific questions and concerns, fostering a sense of connection with instructors and community among students.
Made possible through a $7.6 million grant from the U.S. Department of Education, the pilot program is slated to begin implementation by fall 2024, according to university officials. By leveraging cutting-edge technology, Morgan State University aims to bolster student success and narrow the achievement gap for disadvantaged learners.